Conducting Performance Reviews

COURSE AIMS

Enhancing skills for effective performance reviews. Performance reviews serve as a pivotal component of the performance management cycle, aiding line managers in evaluating, nurturing, and motivating their staff.

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This program is tailored for line managers keen on realising the value of performance reviews and maximising their role within the performance management cycle. It equips participants with techniques and confidence necessary for conducting successful appraisal meetings, offering constructive, motivating feedback, and establishing realistic, attainable objectives.

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COURSE OBJECTIVES

Upon completing this course, attendees will be able to:

• Recognise the benefits of a structured performance appraisal system for all stakeholders.
• Efficiently plan and prepare for appraisal/review meetings.
• Practice various appraisal techniques before applying them.
• Conduct effective review meetings.
• Transform reviews into motivational experiences.

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COURSE CONTENT

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Introduction and Goals

Performance Management

• Exploring the objectives of appraisals/reviews.
• Unveiling the advantages of the review process for all parties.
• Identifying the essential skills required.

The Review Process

• Preparing for appraisals.
• Cultivating the right atmosphere.
• Understanding and adapting your personal style.

Appraisal Skills

• Initiating discussions effectively and professionally.
• Harnessing the power of questions.
• Developing active listening skills.
• Providing constructive feedback.
• Crafting motivational appraisals.

The Interview

• Structuring the meeting.
• Managing the necessary documentation.
• Addressing discrepancies.
• Ready for Challenging Reviews

Preparing for Challenging Reviews

• Gathering all relevant information and facts.
• Analyzing the issues at hand.
• Reviewing performance standards.
• Setting clear objectives.
• Offering support and coaching.

Performance Development

• Constructing development plans.
• Defining objectives.
• Outlining career goals.
• Effective note-taking.
• Summarising actions and recording them.

Action Planning

Review of the Program

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