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Live Online ITIL Version 5, ITIL 4 and SIAM Training

Develop practical skills in digital product and service management with our live, instructor-led ITIL training courses. Our portfolio includes ITIL Foundation (Version 5), the ITIL Foundation Bridge for existing ITIL 4 certificate holders, advanced ITIL 4 modules and Service Integration and Management qualifications.

New learners can begin with ITIL Foundation (Version 5), which introduces the principles, models and practices used to manage modern digital products and services. Professionals who already hold ITIL 4 Foundation can complete the shorter Foundation Bridge course to update their knowledge and achieve the Version 5 qualification.

Advanced courses are available for professionals working in service delivery, IT operations, customer experience, digital strategy, continual improvement, relationship management, cloud services and other specialist areas. Training is delivered through our partnership with Global Knowledge, with examination vouchers included where stated on the individual course page.

ITIL® (Version 5) Foundation

ITIL® (Version 5) Foundation (3 days, incl. exam voucher) covers the ITIL Value System, guiding principles and value streams for IT-enabled services. Live online.

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Duration:

3 days

ITIL® (Version 5) Foundation Bridge - including exam

Upgrade from ITIL® 4 with this 1-day ITIL® 5 Foundation Bridge course, including exam. Learn the latest updates in service management live online.

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Duration:

1 day

ITIL® (Version 5) Experience - Including Exam

Build skills to design, deliver and improve meaningful digital experiences with this 3-day ITIL® Version 5 Experience course, including exam.

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Duration:

3 days

ITIL® (Version 5) Product - Including Exam

Build skills to manage the full digital product and service lifecycle with this 3-day ITIL® Version 5 Product course, including the official exam.

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Duration:

3 days

ITIL® (Version 5) Service - Including Exam

Improve service delivery, reliability and continual improvement with this 3-day ITIL® Version 5 Service course, including the official exam.

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Duration:

3 days

ITIL® (Version 5) Strategy - Including Exam

Develop and implement effective digital strategies with this 3-day ITIL® Version 5 Strategy course, including the official exam.

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Duration:

3 days

ITIL® (Version 5) Transformation - Including Exam

Lead successful organisational change with this 3-day ITIL® Version 5 Transformation course, including the official exam.

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Duration:

3 days

ITIL® (Version 5) Managing Professional Transition - Including Exam

Upgrade your existing ITIL® certification with this 5-day ITIL® Version 5 Managing Professional Transition course, including both official exams.

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Duration:

5 days

ITIL® 4 Foundation

Build a solid IT service management foundation with our ITIL 4 course, including key concepts and practices.

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Duration:

3 days

ITIL® 4 Specialist: Business Relationship Management

Build strong business relationships with ITIL 4 Specialist training, focused on stakeholder management.

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Duration:

3 days

ITIL® 4 Specialist: IT Asset Management

The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides.

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Duration:

3 days

ITIL® 4 Specialist: Acquiring & Managing Cloud Services

Specialise in cloud services with this 3-day ITIL 4 course, focusing on acquisition and management strategies.

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Duration:

3 days

ITIL® 4 Specialist: Sustainability in Digital & IT

Embed sustainability in IT practices with our ITIL 4 course, focusing on environmental and economic aspects.

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Duration:

3 days

ITIL® 4 Specialist: Create, Deliver and Support

Specialise in IT service creation and delivery with our 3-day ITIL 4 course, including exam preparation.

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Duration:

3 days

ITIL® 4 Specialist: Drive Stakeholder Value

Enhance customer experience and journey with ITIL 4's Drive Stakeholder Value course, preparing you for the exam.

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Duration:

3 days

ITIL® 4 Specialist: High Velocity IT

Transform your organization with ITIL 4 High-Velocity IT, focusing on rapid delivery of products and services.

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Duration:

3 days

ITIL® 4 Strategist: Direct, Plan and Improve

Direct and improve organizational strategy with ITIL 4, enhancing your leadership and operational control.

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Duration:

3 days

ITIL® 4 Leader: Digital and IT Strategy

Lead digital strategy and change with our ITIL 4 Leader course, including strategic planning and exam prep.

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Duration:

3 days

ITIL® 4 Specialist: Monitor, Support and Fulfil

Gain expertise in service delivery with ITIL 4 Specialist: Monitor, Support and Fulfil, including key practices and exam.

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Duration:

3 days

ITIL® 4 Specialist: Plan, Implement & Control

Prepare for ITIL® 4 Specialist: Plan, Implement & Control certification and develop practical skills for planning and managing IT service changes.

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Duration:

3 days

ITIL® 4 Specialist: Collaborate, Assure and Improve

Earn your ITIL® 4 Specialist certification with a focus on collaboration, assurance, and continual improvement.

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Duration:

3 days

Service Integration and Management (SIAM®) Foundation

Boost your IT service management skills with the SIAM® Foundation course. Gain expertise in service integration and management and gain your certification.

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Duration:

3 days

Service Integration and Management (SIAM®) Professional

Develop advanced SIAM® skills for managing multiple service providers, integrating services and applying SIAM practices within complex organisations.

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Duration:

3 days

Unable to find the course you are looking for?

Contact us on enquiries@expertrain.co.uk and we will be more than happy to help.

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