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Service Integration and Management (SIAM®) Professional

Advance your expertise with the SIAM® Professional course. Master advanced service integration and management techniques and gain your certification.

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£1,495 per delegate

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3 days

Service Integration and Management (SIAM®) Foundation

Boost your IT service management skills with the SIAM® Foundation course. Gain expertise in service integration and management and gain your certification.

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£1,245 per delegate

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3 days

Service Desk Institute - Manager (including exam)

Advance your IT career with the Service Desk Institute Manager course. Master essential management skills and gain your certification.

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£1,895 per delegate

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4 days

Service Desk Institute - Analyst (including exam)

Gain essential skills with the Service Desk Institute Analyst course. Enhance your IT support capabilities and boost your career with our training and exam.

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£1,296 per delegate

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3 days

ITIL® 4 Specialist: Collaborate, Assure and Improve

Earn your ITIL® 4 Specialist certification with a focus on collaboration, assurance, and continual improvement.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Plan, Implement & Control

Master ITIL 4's Plan, Implement, Control functions in our course to enhance IT operations and strategy, including exam preparation.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Monitor, Support and Fulfil

Gain expertise in service delivery with ITIL 4 Specialist: Monitor, Support and Fulfil, including key practices and exam.

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£1,645 per delegate

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3 Days

ITIL® 4 Leader: Digital and IT Strategy including exam

Lead digital strategy and change with our ITIL 4 Leader course, including strategic planning and exam prep.

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£1,645 per delegate

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3 Days

ITIL® 4 Strategist: Direct, Plan and Improve

Direct and improve organizational strategy with ITIL 4, enhancing your leadership and operational control.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: High Velocity IT

Transform your organization with ITIL 4 High-Velocity IT, focusing on rapid delivery of products and services.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Drive Stakeholder Value

Enhance customer experience and journey with ITIL 4's Drive Stakeholder Value course, preparing you for the exam.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Create, Deliver and Support

Specialise in IT service creation and delivery with our 3-day ITIL 4 course, including exam preparation.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Sustainability in Digital & IT

Embed sustainability in IT practices with our ITIL 4 course, focusing on environmental and economic aspects.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Acquiring & Managing Cloud Services

Specialise in cloud services with this 3-day ITIL 4 course, focusing on acquisition and management strategies.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: IT Asset Management

The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides.

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£1,645 per delegate

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3 Days

ITIL® 4 Specialist: Business Relationship Management

Build strong business relationships with ITIL 4 Specialist training, focused on stakeholder management.

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£1,645 per delegate

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3 Days

ITIL® 4 Foundation including exam

Build a solid IT service management foundation with our ITIL 4 course, including key concepts and practices.

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£1,195 per delegate

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3 Days

Our courses focus on practical, job-ready skills — whether that’s mastering software and data, or developing professional behaviours such as communication, leadership and time management. Sessions are live and instructor-led with clear explanations, guided exercises, case studies and discussion.

Availability & formats. All courses run on publicly scheduled dates you can book onto right away. Private courses can often be arranged for organisations and larger groups—delivered virtually or at your offices. Depending on the course, sessions run via Microsoft Teams or Zoom.

Who delivers your course. Programmes are delivered by ExperTrain and trusted partners (including Skillsoft Global Knowledge where noted). We handle the end-to-end experience — advice on the right level, booking, joining instructions and follow-up. Details such as duration, resources and class size may vary by provider; we’ll confirm everything before you book.

Who it’s for & outcomes. Suitable for new, self-taught and experienced professionals alike. Expect practical techniques, repeatable workflows and confidence with the relevant tools and behaviours, so you can work faster, collaborate better and lead more effectively.

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