Writing Effective Letters and Emails

COURSE AIMS

Recognise the significance of these essential business tools. In today's world of instant communication, we have grown accustomed to employing an abbreviated style for emails and texts. However, in the corporate realm, the ability to convey our thoughts clearly through the written word remains a fundamental expectation.

‍

COURSE PRE-REQUISITES

This program is suitable for those seeking to acquire insights and conventions for creating clear and efficient emails and letters.

‍

COURSE OBJECTIVES

Upon successfully completing this course, participants will be able to:

• Strategically plan emails and letters
• Address the recipient's requirements and anticipations
• Utilize correct punctuation, sentence structure, and paragraphing
• Produce precise and coherent written content that caters to the recipient's needs

‍

COURSE CONTENT

‍

ONLINE GROUP SESSION

‍

Introduction and Goals

‍

Written Communication

• Fundamental principles of effective business writing
• Analysing the intended audience

‍

Structured Approach

• A writing framework
• Gathering and arranging information
• Organizing your written material
• Incorporating visuals: graphs, tables, and diagrams

‍

Punctuation

• The significance of precise punctuation
• Crucial rules of punctuation
• Employing spell-check and grammar-check tools

‍

Clarity in Messaging

• Techniques for writing in plain, straightforward English
• Proofreading recommendations

‍

ONLINE INDIVIDUAL SESSION

A tailored session designed to meet specific needs

‍

Application of Knowledge

• Participants will review their own written work examples, aligning them with the principles covered in the group session
• Individual one-on-one session (up to 30 minutes per person) with the trainer to assess the modifications and address any other writing challenges

‍

Practical Exercises

‍

Action Plan

‍

Program Review

‍