ChatGPT for Business Course
Using ChatGPT effectively in the workplace
The ChatGPT for Business course focuses on practical ways that generative AI can support everyday business activities while helping participants understand where human judgement and appropriate controls remain important.
Participants will explore how ChatGPT can assist with tasks such as drafting and improving written content, summarising information, generating ideas, analysing text, preparing communications and supporting research and planning activities.
Getting better results from ChatGPT
The quality of an AI-generated response is strongly influenced by the instructions and context it receives. Participants will therefore learn how to construct more effective prompts, refine responses and provide appropriate context so that ChatGPT produces more useful results.
The course also considers responsible workplace use, including the need to check AI-generated information and consider confidentiality, accuracy and organisational policies when working with generative AI tools.
No previous AI experience is required, making the course suitable for business users who want to understand how ChatGPT can be used practically and responsibly at work.

Course Schedule
1 day
9:00am - 5:00pm
Online Live
£695 per delegate
1 day
8:00am - 4:00pm
Online Live
£695 per delegate
1 day
9:00am - 5:00pm
Online Live
£695 per delegate
1 day
8:00am - 4:00pm
Online Live
£695 per delegate
1 day
9:00am - 5:00pm
Online Live
£695 per delegate
1 day
9:00am - 5:00pm
Online Live
£695 per delegate
1 day
8:00am - 4:00pm
Online Live
£695 per delegate
Course Code: CHATGPT-4B
Duration: 1 day
Course Overview
The ChatGPT for Business course is designed to give business people with a non-technical background a comprehensive understanding of ChatGPT, one of the most powerful AI language models available in the market today.
Target Audience
- Individuals who need a basic understanding of ChatGPT
- Professionals who want to learn the potential and pitfalls of ChatGPT and how to deal with it
- Business analysts
Course Objectives
- Gain a comprehensive understanding of ChatGPT and its capabilities
- Develop critical thinking skills to evaluate the potential of ChatGPT in different business use cases
- Understand the architecture behind the model
- Master the skill of prompt engineering for effective interaction with ChatGPT
- Learn how to integrate ChatGPT into existing workflows
- Understand the limitations and risks associated with ChatGPT
Course Content
Appendix syllabus ChatGPT for Business
1. Fundamentals
a. Introduction to Generative AI and ChatGPT
b. Understanding NLP, and ChatGPT’s language generation abilities.
c. How does ChatGPT differ from other chatbots?
2. ChatGPT Architecture
a. Supervised model
b. Human reinforcement learning
c. Proximal Policy Optimisation
3. Applying ChatGPT
a. 4 rules of working with generative AI
b. Five-question framework to write a good prompt. Including testing and iterating.
4. Integration of ChatGPT
a. Critical evaluation of ChatGPT business cases
b. Ways to integrate ChatGPT into workflows.
5. Limitations, Risks and business guidelines
a. Limitations, risks and business guidelines
b. Ethical guidelines and law
Course Prerequisites
There are no formal prerequisites for this course.
Test Certification
Certified Generative AI Fundamentals based on ChatGPT (Product code: VHCAIMCHATGTP)
Public Schedule
Private Virtual Training (Teams / Zoom)
N/A
Private Onsite Training (at your offices)
N/A
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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