Health & Safety Policy

Last Updated: 2nd November 2026

Policy Statement
ExperTrain Limited is committed to ensuring, so far as is reasonably practicable, the health, safety and welfare of its employees, associates, clients and delegates. As a provider of virtual and on-site training services, we take a proportionate and practical approach to managing health and safety, in line with the nature of our operations.

Scope
This policy applies to all ExperTrain Limited employees, freelance trainers, contractors, delegates and other individuals who may be affected by our training activities.

It covers training delivered virtually, at client premises and at other suitable training venues, together with relevant administrative activities undertaken from home or other remote working locations.

General Principles
ExperTrain Limited aims to:

- Prevent accidents and work-related ill health by identifying and mitigating foreseeable risks
- Provide safe and healthy working conditions for staff working from home or other remote locations
- Ensure that, when delivering training at a client’s premises, trainers are briefed on relevant health and safety arrangements and cooperate with the client’s policies
- Provide appropriate training and guidance to trainers and staff to support a safe working environment
- Promote a culture of safety, awareness and personal responsibility
- Identify foreseeable health and safety hazards associated with training activities and assess and manage risks proportionately.
- Ensure that appropriate arrangements are in place for reporting, recording and responding to accidents, incidents and near misses.
- Review health and safety arrangements following significant incidents, changes to training delivery or other circumstances that may affect safety.

Virtual Training Delivery
For courses delivered virtually, our trainers work from their own home offices. Trainers are responsible for maintaining a safe and suitable work environment, which includes:

- Ensuring their work area is free from hazards (e.g. trip hazards, overloaded sockets)
- Using equipment that is fit for purpose and in good working condition
- Taking regular breaks and adopting good ergonomic practices
- Complying with relevant health and safety laws as home workers

ExperTrain Limited supports its trainers with appropriate guidance to help them meet these responsibilities.

ExperTrain also encourages delegates attending live online training to use a suitable working environment, take appropriate breaks and follow safe working practices when using computers and other equipment.

Any health and safety concerns affecting virtual training delivery should be reported to ExperTrain so that appropriate action can be considered.

On-Site Training at Client Locations
When training is delivered at a client's premises or another external training venue, ExperTrain works with the venue operator and its freelance trainers to support safe training arrangements.

Our approach includes:

- Confirming with the client that suitable training accommodation and facilities will be available.
- Ensuring that trainers are informed of relevant site access requirements and health and safety arrangements.
- Requiring trainers to follow applicable site rules, emergency procedures and fire evacuation arrangements.
- Expecting trainers to identify and report any obvious hazards affecting the training environment.
- Ensuring that accidents, incidents and near misses are reported promptly to ExperTrain and, where applicable, the client's designated health and safety representative.
- Considering whether additional risk assessments or safety arrangements are required for particular training activities.

Clients and venue operators are responsible for managing the safety of premises under their control. ExperTrain and its trainers remain responsible for taking reasonable precautions in relation to the training activities they undertake.

Where training involves practical activities or equipment, additional safety arrangements will be considered in accordance with the nature of the course and any relevant training standard.

ExperTrain can provide evidence of relevant business insurance where requested.

Monitoring and Review
The Operations Director is responsible for overseeing the implementation and review of this Health & Safety Policy.

The policy is reviewed at least annually, or sooner following significant changes to business operations, training delivery arrangements, legislation or relevant health and safety requirements.

Any accidents, incidents, near misses or reported safety concerns are reviewed to determine whether corrective action or additional preventative measures are required.

Relevant findings and improvements are communicated to employees, freelance trainers and other affected parties as appropriate.

Where training is delivered under an external accreditation or assurance scheme, any additional health and safety requirements will be considered as part of the relevant quality assurance arrangements.

Contact
For any queries or concerns related to this policy, please ‍email us at enquiries@expertrain.co.uk.