Microsoft Outlook Level 2 Course
Get more from Microsoft Outlook
The Microsoft Outlook Level 2 course is designed for regular Outlook users who want to improve the way they manage email, information and their working day.
Participants will explore features and techniques that can reduce the time spent dealing with messages and make it easier to organise information, commitments and communications.
Improve personal productivity
For many employees, Outlook is one of the applications they use most frequently. Small improvements in the way email and calendar information is managed can therefore make a significant difference to day-to-day productivity.
The course builds on existing Outlook knowledge and helps participants develop a more structured and efficient approach to managing communications and information. It is suitable for users who are already comfortable with Outlook's basic email and calendar functionality.
Course Schedule
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COURSE AIMS:
The aim of this 1-day Microsoft Outlook Level 2 course is to build upon the foundational skills acquired in the Level 1 course. Participants will dive deeper into the features and capabilities of Microsoft Outlook, enabling them to become proficient in email management, advanced calendar scheduling, task automation, and efficient communication.
LEARNING OBJECTIVES
By the end of this course, participants will be able to:
Master advanced email management techniques.
Utilise advanced calendar features for complex scheduling.
Automate repetitive tasks and processes.
Collaborate and communicate effectively using Outlook.
Enhance overall productivity and organization.
TARGET AUDIENCE
This course is designed for individuals who have completed the Microsoft Outlook Level 1 course or have a basic understanding of Outlook's fundamental features. It is suitable for:
- Office professionals and managers
- Administrative assistants and executive assistants
- Anyone looking to take their Outlook skills to an advanced level
COURSE OUTLINE
Module 1: Advanced Email Management
- Creating and managing email signatures
- Organizing and searching for emails with precision
- Using advanced email rules and filters
- Working with email templates and Quick Parts
Module 2: Advanced Calendar Management
- Customising calendar views and settings
- Managing delegate access and permissions
- Scheduling recurring appointments and meetings
- Tracking meeting responses and attendance
Module 3: Task Automation
- Automating common tasks with Quick Steps
- Creating and managing rules for automated email and task management
- Using advanced task and to-do list features
- Integrating tasks with the calendar
Module 4: Collaborative Features
- Sharing and managing calendars and folders
- Collaborating on emails and documents with OneDrive and SharePoint
- Tracking and managing team projects with Outlook
- Setting up and using Microsoft Teams for real-time communication
Module 5: Data Management and Backup
- Archiving and backing up email data
- Importing and exporting data from Outlook
- Managing mailbox size and storage
- Recovering deleted items and folders
Module 6: Mobile and Web Outlook
- Synchronising Outlook with mobile devices
- Using the Outlook Web App for remote access
- Integrating Outlook with other productivity apps and services
- Tips for managing email on the go
Module 7: Tips and Tricks for Efficiency
- Keyboard shortcuts and advanced time-saving techniques
- Strategies for managing a clutter-free inbox
- Best practices for email etiquette and communication
Module 8: Q&A and Course Review
- Open forum for questions and clarifications
- Review of key concepts and skills learned
By the end of this 1-day Microsoft Outlook Level 2 course, participants will have acquired advanced skills and knowledge to harness the full potential of Microsoft Outlook. They will be able to manage email, calendars, and tasks efficiently, automate repetitive processes, collaborate effectively, and improve their overall productivity.
Public Schedule
Private Virtual Training (Teams / Zoom)
Contact us for pricing
Private Onsite Training (at your offices)
Contact us for pricing
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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