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Essential Management Skills

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Establishing a Strong Foundation for Effective Management

As an individual new to the realm of management, you likely have an envisioned notion of the type of manager you aspire to become. This might involve emulating a mentor or role model who has previously guided and inspired you. You, too, can evolve into an influential manager who commands respect and collaboration once you grasp the intricacies of managing people.


This program is tailored for individuals embarking on a managerial role for the first time, seeking to acquire the essential tools and techniques necessary to lay a robust groundwork for their management careers.


Upon the conclusion of this course, participants will be able to:

  • Comprehend the dynamics of effective people management
  • Understand the role and responsibilities of a manager
  • Gain the confidence to implement new management practices
  • Grasp the motivators of individuals and apply them effectively
  • Possess a vital toolkit for managing performance


Introduction and Course Goals

Navigating the Role of a Modern Manager

  • Defining the manager's role
  • Establishing performance standards for oneself and the team
  • Identifying key attributes of an efficient manager

The Management Process

  • Establishing clear goals
  • Defining SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives
  • Crafting action plans
  • Involving the team in decision-making
  • Delegating tasks
  • Supporting and monitoring outcomes

Providing Constructive Feedback

  • Utilizing techniques for delivering positive and motivating feedback
  • Adhering to golden rules when receiving feedback

Shaping Your Management Style

  • Leveraging your personal approach for maximum effectiveness
  • Recognizing personal strengths and areas for improvement
  • Conducting a self-assessment

Handling Conflict

  • Practicing assertive communication
  • Employing strategies for resolving conflicts

Delegation and Motivation

  • Maximizing the potential of your team members
  • Developing and challenging individuals within the team

Management of People and Performance

  • Strategies for managing challenging individuals and situations
  • Navigating the performance management process

Action Planning

Course Review

Public Schedule

Our price:  

Virtual Private Training

Up to 6 delegates - £1,495 per day

Up to 8 delegates - £1,695 per day

Up to 10 delegates - £1,895 per day

Onsite Training

Up to 6 delegates - £1,495 per day*

Up to 8 delegates - £1,695 per day*

Up to 10 delegates - £1,895 per day*

* Plus trainer travel expenses


All prices exclude VAT at 20%.

VAT registration number: 450 4347 14

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