Essential Management Skills Course
Build confidence as a manager
The Essential Management Skills course is designed to help new and developing managers make the transition from carrying out their own work to achieving results through other people.
Participants will explore the practical responsibilities involved in managing a team, including communicating expectations, supporting performance and responding to the different needs of individual employees.
Develop practical management techniques
Effective management requires a combination of clear communication, appropriate delegation, constructive feedback and an understanding of what motivates people.
Throughout the course, participants will consider how their management style can influence their team and develop practical approaches that can be applied to everyday workplace situations.
The course is particularly suitable for newly appointed managers, supervisors and team leaders as well as employees preparing to take on their first management role.
Course Schedule
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COURSE AIMS
Establishing a Strong Foundation for Effective Management
As an individual new to the realm of management, you likely have an envisioned notion of the type of manager you aspire to become. This might involve emulating a mentor or role model who has previously guided and inspired you. You, too, can evolve into an influential manager who commands respect and collaboration once you grasp the intricacies of managing people.
COURSE PRE-REQUISITES
This program is tailored for individuals embarking on a managerial role for the first time, seeking to acquire the essential tools and techniques necessary to lay a robust groundwork for their management careers.
COURSE OBJECTIVES
Upon the conclusion of this course, participants will be able to:
- Comprehend the dynamics of effective people management
- Understand the role and responsibilities of a manager
- Gain the confidence to implement new management practices
- Grasp the motivators of individuals and apply them effectively
- Possess a vital toolkit for managing performance
COURSE CONTENT
Introduction and Course Goals
Navigating the Role of a Modern Manager
- Defining the manager's role
- Establishing performance standards for oneself and the team
- Identifying key attributes of an efficient manager
The Management Process
- Establishing clear goals
- Defining SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives
- Crafting action plans
- Involving the team in decision-making
- Delegating tasks
- Supporting and monitoring outcomes
Providing Constructive Feedback
- Utilizing techniques for delivering positive and motivating feedback
- Adhering to golden rules when receiving feedback
Shaping Your Management Style
- Leveraging your personal approach for maximum effectiveness
- Recognizing personal strengths and areas for improvement
- Conducting a self-assessment
Handling Conflict
- Practicing assertive communication
- Employing strategies for resolving conflicts
Delegation and Motivation
- Maximizing the potential of your team members
- Developing and challenging individuals within the team
Management of People and Performance
- Strategies for managing challenging individuals and situations
- Navigating the performance management process
Action Planning
Course Review
Public Schedule
Private Virtual Training (Teams / Zoom)
Contact us for pricing
Private Onsite Training (at your offices)
Contact us for pricing
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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