Develop advanced skills for implementing call control, mobility and dial-plan services within Cisco collaboration environments. This five-day course focuses on complex Cisco Unified Communications Manager deployments and multisite collaboration.
Delegates explore globalised call routing, URI-based dialling, mobility, gateways, survivability, bandwidth management and troubleshooting techniques used in enterprise collaboration solutions.

Course Schedule
5 days
9:30am - 5:00pm
Online Live
£3,295 per delegate
5 days
8:00am - 4:00pm
Online Live
£3,295 per delegate
5 days
9:30am - 5:00pm
Online Live
£3,295 per delegate
5 days
8:00am - 4:00pm
Online Live
£3,295 per delegate
5 days
9:30am - 5:00pm
Online Live
£3,295 per delegate
Course Code: CLACCM
Duration: 5 days
Course Overview
This advanced collaboration course develops the knowledge required to implement and troubleshoot complex call-control and mobility solutions using Cisco Unified Communications technologies.
It is aimed at engineers who already understand core Cisco collaboration concepts and need to support multisite, resilient and mobile communications environments.
Target Audience
- Collaboration engineers
- Unified communications engineers
- Network engineers supporting voice and video
- Collaboration solution administrators
Course Objectives
- Design and implement advanced dial plans.
- Configure call routing and transformation.
- Implement mobility and device mobility features.
- Support gateways and call survivability.
- Manage bandwidth and call admission control.
- Troubleshoot advanced call-control scenarios.
Course Content
- Multisite call-control architecture
- Globalised call routing and digit manipulation
- URI dialling and intercluster routing
- Gateways and Cisco Unified Border Element
- Call admission control
- Mobility and extension mobility
- Survivability and redundancy
- Call-control troubleshooting
Note - This course is delivered via our training partner Global Knowledge.
Public Schedule
Private Virtual Training (Teams / Zoom)
N/A
Private Onsite Training (at your offices)
N/A
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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