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Communicate and collaborate with Microsoft Teams

The Microsoft Teams course helps participants use Teams as a central environment for communicating and working with colleagues rather than viewing it solely as an application for online meetings.

Participants will explore how chats, teams and channels can be used for different types of communication and how files and other information can be shared within the appropriate workspace.

Make better use of Teams day to day

The course covers practical techniques for participating in meetings, collaborating with colleagues and managing Teams activity more effectively.

It is designed for end users rather than Microsoft Teams administrators and is suitable for organisations that want employees to develop a more consistent understanding of how Teams should be used.

Participants will gain practical experience that can help them communicate more effectively, locate shared information and reduce unnecessary reliance on email.

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Course Schedule

15
Oct 2026
Duration:

1 day

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9:30am - 4:30pm (UK Time)

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Online Live

Price:
Discounted Price:

£175 per delegate

COURSE AIMS

The aim of this 1-day Microsoft Teams course is to provide participants with a comprehensive understanding of Microsoft Teams, a powerful collaboration and communication platform. Participants will learn how to create, manage, and effectively use teams and channels for efficient remote and in-office collaboration.

LEARNING OBJECTIVES

By the end of this course, participants will be able to:

  • Understand the core concepts and functionality of Microsoft Teams.
  • Create and manage teams and channels.
  • Collaborate, chat, and share files with team members.
  • Schedule and conduct online meetings and webinars.
  • Use Microsoft Teams for improved communication and productivity.

TARGET AUDIENCE

This course is designed for professionals, team leaders, and individuals who wish to enhance their collaboration and communication skills using Microsoft Teams. It is suitable for:

  • Office professionals
  • Team leaders and managers
  • Remote and distributed team members
  • Anyone looking to improve teamwork and communication using Microsoft Teams

COURSE OUTLINE

Module 1: Introduction to Microsoft Teams

  • What is Microsoft Teams?
  • Navigating the Teams interface
  • Customising your Teams experience
  • Accessing Teams on different devices

Module 2: Creating and Managing Teams

  • Creating a team and adding members
  • Managing team settings and permissions
  • Understanding team roles and responsibilities
  • Archiving and deleting teams

Module 3: Working with Channels

  • Creating and managing channels
  • Organising content within channels
  • Using connectors and tabs for added functionality
  • Best practices for channel management

Module 4: Chat and Messaging

  • Sending and receiving chat messages
  • Using chat features for one-on-one and group communication
  • Creating and formatting messages
  • Managing chat settings and notifications

Module 5: Sharing and Collaborating on Files

  • Uploading and sharing files within Teams
  • Co-authoring and editing documents within Teams
  • Using OneDrive and SharePoint integration
  • Version control and file management

Module 6: Online Meetings and Webinars

  • Scheduling and managing meetings
  • Joining and participating in meetings
  • Sharing screens and content during meetings
  • Recording meetings and webinars

Module 7: Integration with Office 365 and Apps

  • Integrating Teams with other Office 365 apps
  • Accessing and using third-party apps and services
  • Customizing your workspace with apps and bots
  • Managing app permissions and settings

Module 8: Microsoft Teams Etiquette and Best Practices

  • Best practices for effective communication
  • Strategies for organising and managing conversations
  • Security and compliance considerations
  • Troubleshooting common issues

Module 9: Q&A and Course Review

  • Open forum for questions and clarifications
  • Review of key concepts and skills learned

By the end of this 1-day Microsoft Teams course, participants will be equipped with the knowledge and skills to efficiently use Microsoft Teams for collaboration, communication, and teamwork, whether in the office or working remotely.

Public Schedule

RRP:  
Our price:  
£175 per delegate

Private Virtual Training (Teams / Zoom)

Contact us for pricing

Private Onsite Training (at your offices)

Contact us for pricing

Note

All prices exclude VAT at 20%.

VAT registration number: 450 4347 14

ENQUIRE or request a booking

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Enquire or request a booking

Microsoft Teams

If you would like to book a scheduled course, please let us know the number of delegates and your preferred date(s).
We will confirm availability and send you a booking form to complete.

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