Microsoft Teams Course

COURSE AIMS

The aim of this 1-day Microsoft Teams course is to provide participants with a comprehensive understanding of Microsoft Teams, a powerful collaboration and communication platform. Participants will learn how to create, manage, and effectively use teams and channels for efficient remote and in-office collaboration.

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LEARNING OBJECTIVES

By the end of this course, participants will be able to:

• Understand the core concepts and functionality of Microsoft Teams.
• Create and manage teams and channels.
• Collaborate, chat, and share files with team members.
• Schedule and conduct online meetings and webinars.
• Use Microsoft Teams for improved communication and productivity.

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TARGET AUDIENCE

This course is designed for professionals, team leaders, and individuals who wish to enhance their collaboration and communication skills using Microsoft Teams. It is suitable for:

• Office professionals
• Team leaders and managers
• Remote and distributed team members
• Anyone looking to improve teamwork and communication using Microsoft Teams

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COURSE OUTLINE

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Module 1: Introduction to Microsoft Teams

• What is Microsoft Teams?
• Navigating the Teams interface
• Customising your Teams experience
• Accessing Teams on different devices

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Module 2: Creating and Managing Teams

• Creating a team and adding members
• Managing team settings and permissions
• Understanding team roles and responsibilities
• Archiving and deleting teams

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Module 3: Working with Channels

• Creating and managing channels
• Organising content within channels
• Using connectors and tabs for added functionality
• Best practices for channel management

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Module 4: Chat and Messaging

• Sending and receiving chat messages
• Using chat features for one-on-one and group communication
• Creating and formatting messages
• Managing chat settings and notifications

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Module 5: Sharing and Collaborating on Files

• Uploading and sharing files within Teams
• Co-authoring and editing documents within Teams
• Using OneDrive and SharePoint integration
• Version control and file management

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Module 6: Online Meetings and Webinars

• Scheduling and managing meetings
• Joining and participating in meetings
• Sharing screens and content during meetings
• Recording meetings and webinars

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Module 7: Integration with Office 365 and Apps

• Integrating Teams with other Office 365 apps
• Accessing and using third-party apps and services
• Customizing your workspace with apps and bots
• Managing app permissions and settings

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Module 8: Microsoft Teams Etiquette and Best Practices

• Best practices for effective communication
• Strategies for organising and managing conversations
• Security and compliance considerations
• Troubleshooting common issues

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Module 9: Q&A and Course Review

• Open forum for questions and clarifications
• Review of key concepts and skills learned

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By the end of this 1-day Microsoft Teams course, participants will be equipped with the knowledge and skills to efficiently use Microsoft Teams for collaboration, communication, and teamwork, whether in the office or working remotely.

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