The Complete Guide to the Microsoft Power Platform

The Microsoft Power Platform has become one of the most talked-about innovations in modern business technology. Whether you are an IT professional, a business analyst, or someone simply looking to improve efficiency, the Power Platform provides the tools to turn raw data into insights, streamline workflows, and build powerful business applications - without needing to be a developer.
In this article, we’ll break down the Power Platform, explain each of its key components, explore real-world use cases, and highlight the best training options available. If you’re looking to upskill, prepare for certification, or introduce the Power Platform into your organisation, you’ll find everything you need to know right here.
What is the Microsoft Power Platform?
At its core, the Power Platform is a suite of Microsoft tools designed to empower businesses to analyse data, automate processes, and create applications quickly. It is made up of four main components:
- Power BI – Business intelligence and analytics.
- Power Apps – Low-code application development.
- Power Automate – Workflow automation and robotic process automation (RPA).
- Power Virtual Agents – AI-driven chatbots.
All of these tools are supported by Dataverse (Microsoft’s secure data platform) and integrate seamlessly with Microsoft 365, Dynamics 365, Azure, and hundreds of other applications.
Think of the Power Platform as a way to connect people, data, and systems together in a flexible and user-friendly environment - helping organisations improve decision-making, efficiency, and innovation.
Why is the Power Platform Important?
The business world is generating more data than ever before. Organisations need a way to harness that data, gain insights, and act on it quickly. At the same time, there is a growing demand for automation and digital solutions that don’t require large development teams.
The Power Platform enables:
- Citizen development – Empowering non-technical staff to create apps and workflows.
- Faster insights – Using Power BI to turn data into interactive reports and dashboards.
- Improved productivity – Automating repetitive tasks with Power Automate.
- Cost savings – Reducing reliance on custom development and third-party apps.
- Scalability – Integrating across the entire Microsoft ecosystem.
Microsoft describes the Power Platform as “greater than the sum of its parts,” and that’s true - each component is powerful individually, but together they can completely transform how businesses operate.
The Four Key Components of the Power Platform
Let’s explore each element of the Power Platform in more detail.
1. Power BI – Turning Data into Insights
Power BI is Microsoft’s business intelligence tool, designed to help organisations analyse and visualise data. With Power BI, you can:
- Connect to multiple data sources (Excel, SQL Server, Azure, cloud apps, and more).
- Create interactive dashboards and reports.
- Share insights securely across your organisation.
- Use AI features to uncover trends and predictions.
Power BI is suitable for anyone who needs to make data-driven decisions—from finance teams to sales managers.
Learn Power BI with ExperTrain
We offer a full suite of Power BI Desktop courses, suitable for all levels:
- Power BI Desktop Introduction – Perfect for beginners looking to get started.
- Power BI Desktop Intermediate – For those who want to go deeper into data modelling and DAX formulas.
- Power BI Desktop Advanced – Covering advanced analytics, custom visuals, and performance optimisation.
If you’d like to dive deeper, check out our related articles:
2. Power Apps – Build Applications Without Code
Power Apps allows users to build custom apps with little or no coding. These apps can connect to your data and be deployed on desktop or mobile devices.
Key benefits of Power Apps include:
- Drag-and-drop app design.
- Pre-built templates to speed up development.
- Integration with Dataverse and over 400 connectors.
- Support for both canvas apps (highly customisable) and model-driven apps (based on data models).
Businesses often use Power Apps to digitise paper-based processes, replace spreadsheets, or create apps that improve collaboration.
Learn Power Apps with ExperTrain
We provide the following courses:
- Power Apps Introduction – A one-day course that teaches you how to build and publish your own apps.
- Create and Manage Canvas Apps with Power Apps – Applied Skills course from Microsoft.
- Create and Manage Model-Driven Apps with Power Apps and Dataverse – Focused on enterprise-grade app building.
3. Power Automate – Streamline Workflows
Power Automate (formerly Microsoft Flow) allows you to automate repetitive tasks and integrate workflows between applications.
Examples of what Power Automate can do:
- Automatically save email attachments to OneDrive.
- Post notifications in Microsoft Teams when a new record is created.
- Schedule reports and reminders.
- Automate approval processes.
- Use Robotic Process Automation (RPA) to interact with legacy systems.
This makes it an essential tool for improving efficiency across departments.
Learn Power Automate with ExperTrain
We offer several Power Automate training options:
- Power Automate Introduction – A beginner-friendly course to help you start automating workflows.
- Create and Manage Automated Processes by Using Power Automate – Applied Skills course for more advanced scenarios.
For a deep dive, read our article:
4. Power Virtual Agents – Intelligent Chatbots
Power Virtual Agents allows businesses to create AI-powered chatbots to handle common queries, support requests, and internal processes.
Key features include:
- No coding required.
- Integration with Microsoft Teams, websites, and other apps.
- Natural language understanding.
- Ability to escalate conversations to human agents when required.
Although less widely adopted than Power BI or Power Automate, Power Virtual Agents is gaining traction in customer service and HR departments.
Power Platform Certifications and Career Opportunities
As more organisations adopt the Power Platform, demand for skilled professionals is growing rapidly. Microsoft offers a range of certifications to validate your expertise. At ExperTrain, we partner with Skillsoft Global Knowledge to provide official Microsoft certification courses - with an exclusive 40% discount on list prices.
Popular Power Platform Certifications:
- PL-900: Microsoft Power Platform Fundamentals – Ideal for beginners.
- PL-200: Microsoft Power Platform Functional Consultant – For consultants helping clients build and configure solutions.
- PL-400: Microsoft Power Platform Developer – Aimed at professional developers.
- PL-500: Microsoft Power Automate RPA Developer – Focused on automation and RPA.
- PL-600: Microsoft Power Platform Solution Architect – Advanced-level certification for experienced architects.
These certifications open up roles such as Power Platform Consultant, BI Analyst, Automation Specialist, and Solution Architect.
Real-World Use Cases of the Power Platform
Here are a few examples of how organisations use the Power Platform:
- Healthcare – Automating patient intake processes with Power Apps and Power Automate.
- Finance – Creating dashboards in Power BI for regulatory reporting.
- Retail – Using Power Virtual Agents to handle customer enquiries 24/7.
- HR – Automating employee onboarding and leave requests.
- Manufacturing – Tracking production data in real time with Power BI.
The flexibility of the platform means it can be applied to almost any industry.
How to Get Started with the Power Platform
If you’re new to the Power Platform, here’s a suggested learning path:
- Start with the Fundamentals
- PL-900 Power Platform Fundamentals provides a great overview.
- Focus on a Component
- If you’re interested in data, begin with Power BI Desktop Introduction.
- If you want to build apps, try Power Apps Introduction.
- If automation excites you, take Power Automate Introduction.
- Advance Your Skills
- Move to intermediate and advanced courses, or Applied Skills training such as Canvas Apps with Power Apps.
- Certify Your Expertise
- Progress towards role-based certifications like PL-200 or PL-400.
- Apply in Your Workplace
- Start with small projects - such as automating email workflows or creating a basic app - and scale up as you gain confidence.
Why Choose ExperTrain?
At ExperTrain, we combine many years of experience in delivering IT and professional development training with a commitment to supporting learners every step of the way.
- Public schedule courses available to individuals.
- Private group training for organisations.
- Exclusive 40% discount on official Microsoft certification courses via our partner Skillsoft Global Knowledge.
- Practical, hands-on training with expert instructors.
Whether you’re looking to explore the Power Platform for the first time or achieve advanced Microsoft certifications, we can help.
Power Platform FAQs
What is the Microsoft Power Platform?
The Microsoft Power Platform is a low-code suite - Power BI, Power Apps, and Power Automate - backed by Dataverse. It helps you analyse data, build business apps, and automate processes with deep integration across Microsoft 365, Dynamics 365 and Azure.
Which Power Platform component should I learn first?
Pick based on your goal: Power BI for data insights and reporting, Power Apps to replace spreadsheets/forms with apps, and Power Automate to remove repetitive tasks and approvals.
How are ExperTrain’s courses delivered?
Live, instructor-led online sessions in UK time (09:30–16:30). You’ll receive joining instructions with the meeting link and any prerequisites.
Do you offer private group training?
Yes. All Power BI, Power Apps, and Power Automate courses can be delivered privately for your team, with content tailored to your scenarios.
Do I need licences or software to attend?
For Power BI, install the free Power BI Desktop app. For Power Apps or Power Automate, you’ll need access to a Microsoft 365 tenant with those services enabled. We’ll confirm details in your joining instructions.
Are sessions recorded and do I get materials?
We don’t share recordings, but we do provide supporting materials and practical exercises so you can apply the skills at work.
Do you offer Microsoft certifications for the Power Platform?
Yes. Through our partner Skillsoft Global Knowledge we offer official Microsoft role-based and Applied Skills courses (PL-900, PL-200, PL-400, PL-500, PL-600) with a 40% discount on list price.
Can I combine courses?
Absolutely - many learners take Power BI Introduction → Intermediate → Advanced, or pair Power Apps with Power Automate to build apps that trigger automated workflows.
Final Thoughts
The Power Platform is one of the most exciting and impactful technologies in today’s digital landscape. By bringing together Power BI, Power Apps, Power Automate, and Power Virtual Agents, Microsoft has created a toolkit that empowers both technical and non-technical users to solve problems, innovate, and drive efficiency.
With the right training - whether that’s a one-day introduction or a full Microsoft certification - you can harness the full potential of the Power Platform for your career or organisation.
👉 Explore our Power BI Desktop courses, Power Apps Introduction course, and Power Automate training to get started today.