Transform Your Everyday Business Processes with Agents (MS-4019) Course
Our Transform Your Everyday Business Processes with Agents MS-4019 Course is a 1-day, instructor-led Microsoft course for business users who want to create and use no-code AI agents in Microsoft 365 Copilot Chat and SharePoint.
The course covers prebuilt agents, creating agents in Copilot Chat and SharePoint, testing and managing agents, sharing them with colleagues and understanding the governance controls that support responsible organisational use.

Course Schedule
1 day
8:00am - 4:00pm
Online Live
£570 per delegate
1 day
9:00am - 5:00pm
Online Live
£570 per delegate
1 day
9:00am - 5:00pm
Online Live
£570 per delegate
1 day
8:00am - 4:00pm
Online Live
£570 per delegate
1 day
9:00am - 5:00pm
Online Live
£570 per delegate
1 day
9:00am - 5:00pm
Online Live
£570 per delegate
Course Code: MS-4019
Duration: 1 day
Course Overview
Learn how Microsoft 365 business users can create, manage and use no-code agents in Microsoft 365 Copilot Chat and SharePoint to support everyday work and collaboration.
Course Content
Module 1: Get started with agents
- What agents are and who can create and use them
- Benefits of agents and collaboration scenarios
- IT governance controls for agents
Module 2: Explore prebuilt Microsoft 365 Copilot agents
- Analyst and Researcher agents
- Visual Creator, Prompt Coach, Idea Coach and Writing Coach
Module 3: Build and manage an agent
- Create agents in Copilot Chat
- Create agents in SharePoint
- Test, edit and manage agents
Module 4: Share and use agents
- Share agents with users and in Microsoft Teams
- Interact with agents
Course Prerequisites
- Basic functional experience with Microsoft 365 services
- A proficient understanding of general IT practices
Note - This course is delivered via our training partner Global Knowledge.
Public Schedule
Private Virtual Training (Teams / Zoom)
N/A
Private Onsite Training (at your offices)
N/A
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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