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Build a strong foundation in Cisco collaboration technologies, including voice, video, call control, endpoints and collaboration applications. This five-day course is ideal for professionals beginning to work with Cisco unified communications environments.

Delegates gain an understanding of the core components, protocols and operational concepts that underpin Cisco collaboration solutions and provide the basis for more advanced collaboration training.

Cisco collaboration foundations with voice video and unified communications

Course Schedule

21
Sep 2026
Duration:

5 days

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8:00am - 4:00pm

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Online Live

Price:
Discounted Price:

£3,095 per delegate

26
Oct 2026
Duration:

5 days

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9:30am - 5:00pm

An icon representing a location

Online Live

Price:
Discounted Price:

£3,095 per delegate

30
Nov 2026
Duration:

5 days

An icon of a clock

8:00am - 4:00pm

An icon representing a location

Online Live

Price:
Discounted Price:

£3,095 per delegate

4
Jan 2027
Duration:

5 days

An icon of a clock

9:30am - 5:00pm

An icon representing a location

Online Live

Price:
Discounted Price:

£3,095 per delegate

8
Mar 2027
Duration:

5 days

An icon of a clock

8:00am - 4:00pm

An icon representing a location

Online Live

Price:
Discounted Price:

£3,095 per delegate

Course Code: CLFNDU

Duration: 5 days

Course Overview

Understanding Cisco Collaboration Foundations introduces the core technologies and concepts used in Cisco collaboration solutions. Delegates explore network requirements, voice and video fundamentals, endpoints, call control, gateways and collaboration applications.

The course provides a useful starting point for professionals progressing towards advanced Cisco collaboration implementation courses.

Target Audience

  • Junior collaboration engineers
  • Network engineers moving into unified communications
  • Support engineers and administrators
  • Professionals requiring an overview of Cisco collaboration

Course Objectives

  • Explain Cisco collaboration architecture.
  • Understand voice and video fundamentals.
  • Describe call-control and signalling concepts.
  • Recognise collaboration endpoints and gateways.
  • Understand Cisco Unified Communications Manager fundamentals.
  • Describe common collaboration applications and services.

Course Content

  • Collaboration architecture and protocols
  • Voice and video fundamentals
  • IP telephony endpoints
  • Call control and dial plans
  • Gateways and media resources
  • Cisco Unified Communications Manager
  • Messaging and collaboration applications
  • Basic operations and troubleshooting

Note - This course is delivered via our training partner Global Knowledge.

Public Schedule

RRP:  
£3,395 per delegate
Our price:  
£3,095 per delegate

Private Virtual Training (Teams / Zoom)

N/A

Private Onsite Training (at your offices)

N/A

Note

All prices exclude VAT at 20%.

VAT registration number: 450 4347 14

ENQUIRE or request a booking

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Enquire or request a booking

Understanding Cisco Collaboration Foundations

If you would like to book a scheduled course, please let us know the number of delegates and your preferred date(s).
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