Microsoft Outlook Level 1 Course
Manage email and your working day more effectively
The Microsoft Outlook Level 1 course provides new and inexperienced users with the core skills needed to use Outlook confidently for everyday communication and organisation.
Participants will learn how to create, send, receive and organise email messages and make effective use of the Outlook calendar. They will also develop practical techniques for managing information so that important messages, appointments and commitments are easier to keep track of.
Who should attend?
The course is suitable for anyone who uses Microsoft Outlook at work but has received little or no formal training.
It is particularly useful for people who want to develop good working habits from the outset and understand how Outlook's email and calendar features can be used together to manage their day more efficiently.
Course Schedule
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COURSE AIMS
The aim of this 1-day Microsoft Outlook Level 1 course is to provide participants with a foundational understanding of Microsoft Outlook and equip them with the essential skills to effectively manage email, calendars, tasks, and contacts. By the end of this course, participants will be able to efficiently navigate and use Outlook to improve productivity in their daily work.
LEARNING OBJECTIVES
By the end of this course, participants will be able to:
- Navigate and customize the Outlook interface.
- Create, send, and manage emails.
- Organize and manage email messages.
- Manage and customize calendars for scheduling and appointments.
- Create and manage tasks and to-do lists.
- Manage and organize contacts efficiently.
TARGET AUDIENCE
This course is designed for individuals who are new to Microsoft Outlook and want to develop foundational skills in email management, scheduling, and contact organization. It is suitable for:
- Office professionals
- Administrative assistants
- Small business owners
- Anyone looking to enhance their email and time management skills
COURSE OUTLINE
Module 1: Introduction to Microsoft Outlook
- Overview of Microsoft Outlook
- Navigating the Outlook interface
- Customising the Outlook interface
Module 2: Email Management
- Creating and sending emails
- Managing incoming and outgoing emails
- Using folders and categories to organize emails
- Applying filters and rules for automated email management
Module 3: Calendar Management
- Creating and scheduling appointments and meetings
- Managing multiple calendars
- Setting reminders and alerts
- Sharing calendars with colleagues
Module 4: Task Management
- Creating and managing tasks and to-do lists
- Prioritising tasks
- Setting task reminders
- Marking tasks as complete
Module 5: Contact Management
- Creating and editing contacts
- Categorising and grouping contacts
- Using the contact list efficiently
- Sharing contacts with others
Module 6: Advanced Outlook Features (Time Permitting)
- Managing and archiving email
- Using the Outlook search and filtering options
- Setting up Out of Office (Automatic Replies)
- Managing junk email (spam)
Module 7: Tips and Tricks for Productivity
- Keyboard shortcuts and time-saving techniques
- Effective use of the To-Do Bar
- Best practices for email etiquette and time management
Module 8: Q&A and Course Review
- Open forum for questions and clarifications
- Review of key concepts and skills learned
By the end of this 1-day Microsoft Outlook Level 1 course, participants will have the knowledge and skills to use Outlook effectively for email communication, scheduling, task management, and contact organization, ultimately enhancing their productivity and efficiency in the workplace.
Public Schedule
Private Virtual Training (Teams / Zoom)
Contact us for pricing
Private Onsite Training (at your offices)
Contact us for pricing
Note
All prices exclude VAT at 20%.
VAT registration number: 450 4347 14
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